Telecom & Media
In the last few years, the telecommunications industry has been facing dramatic changes. The customer demands become more and more complex to meet (e.g., abundance and simplicity). The market is increasingly volatile and uncertain. Technology boundaries are moving with the rise of new disruptive technologies (such as 3G, HSDPA, ADSL 2+, Internet Protocol, web 2.0, ...). The entry of new players in the value chain accelerates this change. Established business models are being questioned (e.g., Access providers become Content providers). Finally, organizations are being revamped, as a result of the convergence among fixed, mobile and internet providers.
In the media industry, the challenge is now to meet growing customers’ demands as regard abundance, interactivity, personalisation and quality (e.g., Full HD, ...). Media players must enable the customers to access to the content at any time, in any place, providing the best customer experience. In this competition, top media companies must now deal with IT and Telco players.
Telecom & Media key players have to master these major changes to keep and to develop their position in the market and to increase their revenues as well.
General Approach
- The new telecommunications ecosystem
ICME is helping major Telecom & Media players to master their major strategic and operational challenges. We leverage our profound industry knowledge, our broad experience in consulting and our strong functional expertise to support our clients in 3 areas of capabilities: Business Creation, Operations Excellence and Program Delivery.
Indeed, we help our clients increase their revenues while creating new businesses and effectively launching new products and services. We assist our Clients in achieving operational excellence and cost optimization. Finally, we are expert in managing together with our Clients large programs, and setting up appropriate approaches, processes, tools, organization and related governance.
Our Clients include Telecom & Media leaders: telecom incumbents, mobile and internet providers, Pay-TV operators, equipments suppliers...
Case Studies
Here you can learn about a few of our projects. These case studies will give you some insight into our core competencies and experiences. These examples help to explain ICME consulting approach, from strategic alignment to concrete results.